Mission of the Protocol Directorate
To provide consular services and assistance to the
Mauritian Diaspora and Nationals abroad.
Role of the Protocol Directorate
- ⦿ Providing
prompt, effective and courteous consular service
⦿ Ensuring we
have trained and dedicated staff to assist
⦿ Protecting
the privacy of people in accordance with law
⦿ Maintaining
collaborative working relations with other government agencies to facilitate
effective consular and crisis-related assistance
General
Services
⦿ Assistance to
Mauritians in distress overseas
⦿ Assistance in
cases of loss of passports and issue of travel documents to Mauritian
Nationals
⦿ Assistance
for transfer of mortal remains
⦿
Coordinate
requests for official and civil status documents, certificate of character,
driving license among others.
⦿
Legalization
of documents
⦿
Transfer of
Prisoners
⦿
Extradition
Procedures
⦿
Views, advice
and assistance on Protocol Matters
Assistance to Mauritians Abroad
Mauritians in distress abroad can request for consular
assistance from our Diplomatic Missions/Consulate and Honorary Consulates overseas. It includes
attending to difficulties faced by Mauritians abroad ranging from problems
encountered during studies to assault/robbery cases and loss of
passports/personal belongings.
To facilitate access to Consular Assistance, an application
can be made online; please click on the link below for the eService Application
form.
Application for Assistance to Mauritians in Distress
Abroad : This section enables the online application for
assistance to Mauritians in distress abroad. The registered applicant needs to
fill in the online application form, which is then electronically submitted to
the Ministry of Foreign Affairs, Regional Integration and International Trade
for processing.
Death of Mauritians
Overseas
Special arrangements have to be made with our Missions abroad for
the landing of mortal remains supported by relevant documentation.
The following information or documentation about the
deceased should include:
- ⦿ Full
name
- ⦿ Date
of birth
- ⦿ Passport
number / NID
- ⦿ Next-of-kin
of the deceased person (if you are not the closest relative)
- ⦿ Contact
details of relatives in Mauritius
- ⦿ Death
Certificate ( From the Hospital/Medical Doctor certifying the Cause of
Death)
- ⦿ Embalming
Certificate (which can be received from the Funeral Parlour)
Civil
Status Matters
The Ministry acts as a bridge between the Civil Status
Office and our Missions and Consulates abroad on matters relating to marriage,
registration of births among others.
Certificate of
Character
The Ministry liaises with the Police and Judicial
authorities for Mauritian nationals requiring those documents abroad.
Applications made from abroad can be processed through the Mauritian Embassy/ High Commission in the country where application is made.
Authentication of Driving
Licenses
The Ministry provides the bridge between the Office of the
Commissioner of Police and Missions abroad on the authentication of driving
licenses.
Residence Permits
Foreigners working for international
organisations often call upon us to facilitate the application for the necessary
permits from the concerned authorities in Mauritius.
Legislation of
Documents
Mauritius being a party to the Hague Convention of 5
October 1961 abolishing the requirement of legalisation for foreign public
documents has brought about a basic simplification to the formalities of
legislation of public documents outside the countries from which they emanate.
These formalities of legalisation have been reduced to the delivery
of a certificate in a prescribed form entitled
"Apostille" through the Prime Minister’s Office
which is then countersigned by the Ministry of Foreign Affairs. It is to be
noted that Apostille service is Free of Charge.
Transfer of sentenced Mauritian
detainees
The Protocol can assist in facilitating the transfer of
sentenced Mauritian detainees from foreign prisons to enable them to spend the
rest of their sentence in Mauritius. Transfer of sentenced persons may be
effected in accordance with Commonwealth Convention on the Transfer of Sentenced
Persons or under Bilateral Agreements signed between Mauritius and Foreign
States.
Extradition
Procedures
The Protocol facilitates the process of extradition in
consultation with all concerned authorities. We also assist in the conclusion of
appropriate agreements with foreign countries to this effect.
Citizen Matters
The Directorate attends to requests for information on
claim/ renunciation/ application in respect of Mauritian citizenship and liaises
with the Prime Minister's Office with respect to such matters.
Forms:
Views, advice and
assistance on Protocol Matters
The views, advice and assistance of this Ministry on
Protocol matters are regularly sought on a number of issues relating to the
ceremonial system of fixed rules and accepted behaviour.
Such requests include information on order of precedence,
food preferences, types of gifts, order of names on a Memorial Plaque, seating
plan, events management and other matters that sometimes require meticulous
thought and enormous responsibility.
Further
Information
The Ministry hopes that you find the information in this
section useful. It is intended as a basic guide and as such, does not cover all
possible scenarios.
If you need further information or clarification, please
contact us at:
Ministry of Foreign Affairs, Regional Integration and
International Trade
Port Louis
Tel: +230 405 2607 – 2617
Kindly
fill in the form below on the Customer Satisfaction Feedback
Form:
