Mission of the Protocol Directorate
To provide consular services and assistance to the Mauritian Diaspora and Nationals abroad.
Role of the Protocol Directorate
Ø Providing prompt, effective and courteous consular service
Ø Ensuring we have trained and dedicated staff to assist
Ø Protecting the privacy of people in accordance with law
Ø Maintaining collaborative working relations with other government agencies to facilitate effective consular and crisis-related assistance
§ Assistance to Mauritians in distress overseas
§ Assistance in cases of loss of passports and issue of travel documents to Mauritian Nationals
§ Assistance for transfer of mortal remains
§ Coordinate requests for official and civil status documents, certificate of character, driving license among others.
§ Legalization of documents
§ Transfer of Prisoners
§ Extradition Procedures
§ Views, advice and assistance on Protocol Matters
v Assistance to Mauritians Abroad
Mauritians in distress abroad can request for consular assistance from our Diplomatic Missions/Consulate and Honorary Consulates overseas. It includes attending to difficulties faced by Mauritians abroad ranging from problems encountered during studies to assault/robbery cases and loss of passports/personal belongings.
To facilitate access to Consular Assistance, an application can be made online; please click on the link below for the eService Application form.
Application for Assistance to Mauritians in Distress Abroad : This section enables the online application for assistance to Mauritians in distress abroad. The registered applicant needs to fill in the online application form, which is then electronically submitted to the Ministry of Foreign Affairs, Regional Integration and International Trade for processing.
v Death of Mauritians Overseas
Special arrangements have to be made with our Missions abroad for the landing of mortal remains supported by relevant documentation. The following information or documentation about the deceased should include:
- Full name
- Date of birth
- Passport number / NID
- Next-of-kin of the deceased person (if you are not the closest relative)
- Contact details of relatives in Mauritius
- Death Certificate ( From the Hospital/Medical Doctor certifying the Cause of Death)
- Embalming Certificate (which can be received from the Funeral Parlour)
v Civil Status Matters
The Ministry acts as a bridge between the Civil Status Office and our Missions and Consulates abroad on matters relating to marriage, registration of births among others.
v Certificate of Character
The Ministry liaises with the Police and Judicial authorities for Mauritian nationals requiring those documents abroad. Applications made from abroad can be processed through the Mauritian Embassy/ High Commission in the country where application is made.
v Authentication of Driving Licenses
The Ministry provides the bridge between the Office of the Commissioner of Police and Missions abroad on the authentication of driving licenses.
v Residence Permits
Foreigners working for international organisations often call upon us to facilitate the application for the necessary permits from the concerned authorities in Mauritius.
v Legislation of Documents
Mauritius being a party to the Hague Convention of 5 October 1961 abolishing the requirement of legalisation for foreign public documents has brought about a basic simplification to the formalities of legislation of public documents outside the countries from which they emanate. These formalities of legalisation have been reduced to the delivery of a certificate in a prescribed form entitled "Apostille" through the Prime Minister’s Office which is then countersigned by the Ministry of Foreign Affairs. It is to be noted that Apostille service is Free of Charge.
v Transfer of sentenced Mauritian detainees
The Protocol can assist in facilitating the transfer of sentenced Mauritian detainees from foreign prisons to enable them to spend the rest of their sentence in Mauritius. Transfer of sentenced persons may be effected in accordance with Commonwealth Convention on the Transfer of Sentenced Persons or under Bilateral Agreements signed between Mauritius and Foreign States.
v Extradition Procedures
The Protocol facilitates the process of extradition in consultation with all concerned authorities. We also assist in the conclusion of appropriate agreements with foreign countries to this effect.
v Citizen Matters
The Directorate attends to requests for information on claim/ renunciation/ application in respect of Mauritian citizenship and liaises with the Prime Minister's Office with respect to such matters.
v Views, advice and assistance on Protocol Matters
The views, advice and assistance of this Ministry on Protocol matters are regularly sought on a number of issues relating to the ceremonial system of fixed rules and accepted behaviour.
Such requests include information on order of precedence, food preferences, types of gifts, order of names on a Memorial Plaque, seating plan, events management and other matters that sometimes require meticulous thought and enormous responsibility.
v Further Information
The Ministry hopes that you find the information in this section useful. It is intended as a basic guide and as such, does not cover all possible scenarios.
If you need further information or clarification, please contact us at:
Ministry of Foreign Affairs, Regional Integration and International Trade
Tel: +230 405 2607 – 2617
Kindly fill in the form below on the Customer Satisfaction Feedback Form: